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SquaredUp - Reinvented 10 years

SquaredUp, re:Invented

SquaredUp turned ten years old this month, a sure sign of adolescence for a budding tech startup. As with any important milestone, it’s cause for both celebration and reflection: who we are, where we come from, where we’re going. And that’s what makes the timing of our tenth birthday so profound – it’s right at…

Reporting SLOs

3 reasons why reporting SLOs at scale is hard

Since Google SRE popularised the use of Service Level Objectives (SLOs), there has been a lot of talk about what they are, why they are used, and how they are implemented. Adopting SLOs can provide much-needed visibility of service performance, but the larger your organization, the more challenges you might run into.   What are the unique challenges faced by SREs in larger organizations when measuring SLOs, and how can…

MTTI

Incident response: Is MTTI the metric that matters most?

Outages hurt. Ask Mark Zuckerberg. At the beginning of October billions of users were unable to access Facebook, WhatsApp and Instagram for several hours. Ouch. Of course, complete outages like Facebook’s are uncommon (although as we were writing this blog, we heard that hundreds of Tesla owners were locked out of their cars due to an outage). Complete outages can…

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